Support

Questions, bugs or ideas: email [email protected]. A real person reads every message.

In danger or thinking about hurting yourself or someone else? Call your local emergency number now. In the US, call or text 988. In the UK and Ireland, call Samaritans on 116 123. Same Team is a coaching tool and can't help in an emergency.

Subscriptions

Same Team starts with a 7-day free trial, then renews monthly or yearly. You can cancel any time in iPhone Settings → your name → Subscriptions → Same Team. Cancel at least 24 hours before the trial ends and you won't be charged.

Refunds are handled by Apple: go to reportaproblem.apple.com.

New phone? Open the paywall and tap Restore.

Apple Watch

Flood alerts need the Same Team watch app and permission to read heart rate in Apple Health. You can turn this off any time in the Health app → Sharing → Apps.

Your data

See the privacy policy. Deleting the app erases everything stored on your phone.